Payment Terms
We accept Visa and MasterCard. Advance payment is requested if
not paying by credit card. If paying by check, we will accept
only money orders or a bank cashier's check. No C.O.D.'s or personal
or company checks will be accepted.
Shipping Policy
UPS is used whenever possible. UPS rates will be calculated
at the DCP storefront checkout. A $5.00 handling fee per order
will also be applied.
Truckload shipments by freight will be quoted by DCP. You
will be notified of the cost prior to final placement of your
order.
Most items in stock will be shipped within 24 hours of receipt
of the order, or on the next business day.
Sales Tax
A state-required tax will be added to orders for all Ohio, Indiana
or Kentucky customers not furnishing a completed and signed tax
exemption form. The form may be faxed or mailed to us (see contact
information below).
Returns
Stock items may be returned for credit less a 20% restocking
fee plus any shipping or freight fees associated with the order.
Only full cases and bundles in resalable condition may be
returned for credit. The customer must obtain Return Authorization
before returning product. Please contact our Customer Service
department to obtain your RMA number.
Custom items may not be returned for credit, unless there
is a DCP defect.
